Privacy Policy
Last Updated: January 15, 2025
SpiceFlow AI, Inc. (“SpiceFlow”, “we”, “us”, or “our”), the publisher of Caladan, is committed to protecting your privacy. We believe your data belongs to you. This privacy policy explains our privacy-first approach to handling your information.
Information We Collect
Account Information
- • Email address and name (when provided through Apple or Google Sign-In)
- • User ID (generated automatically)
- • Profile information (if you choose to provide it)
Usage Data
- • Images you upload for transformation
- • Transformation settings and preferences
- • Credit usage and transaction history
- • App interactions and feature usage
Technical Data
- • Device information (type, OS version)
- • App version and configuration
- • IP address and approximate location
- • Performance metrics and crash reports
How We Use Your Information
- • To provide AI image transformation services
- • To manage your account and credit balance
- • To process payments and purchases
- • To send service updates and notifications
- • To provide customer support
- • To detect and prevent fraud or abuse
- • To comply with legal obligations
We do not: Share your data with third parties for their marketing purposes, sell your personal information, or use your images to train AI models.
Data Storage and Security
We use industry-standard security measures to protect your personal information:
- • Data is encrypted in transit using TLS/SSL
- • Data is encrypted at rest in our databases
- • Access controls and authentication mechanisms
- • Regular security audits and updates
- • Firebase security rules and authentication
Your images and generated content are stored securely in Google Cloud Storage with appropriate access controls. We retain your data only as long as necessary to provide our services or as required by law.
Data Privacy & Third Parties
Your privacy is our priority. We are committed to protecting your data:
- We do not sell your personal data, and we do not share it with third parties for their own marketing or advertising purposes.
- Your images remain private and are not used to train AI models.
- We use only essential third-party service providers (processors) required for app functionality, who process data on our behalf under strict agreements.
- All data processing happens securely within our infrastructure and with vetted service providers.
We use minimal third-party services strictly for core functionality:
- Authentication: Secure sign-in through Apple/Google (no data shared beyond authentication)
- Payment Processing: App Store/Play Store handles payments (we never see your payment details)
- Infrastructure: Secure cloud storage with encryption (data remains within our cloud accounts; providers do not use your content for their own purposes)
Your Rights
You have complete control over your personal data:
- • Correction: Request correction of any inaccurate information
- • Deletion: Delete your account and all associated data at any time
- • Opt-out: Control notification preferences in app settings
- • Transparency: We'll explain what data we have and how it's used
To exercise these rights or ask questions, please contact us at privacy@caladanapp.com
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last Updated” date.